Fire and smoke
Fire and smoke restoration from the night of the fire through the rebuild: emergency board-up, water removal from firefighting, soot and smoke cleaning, odor elimination, contents inventory and cleaning, and reconstruction by our own licensed crew.
A fire loss is three losses: the fire, the water the fire department used, and the smoke that went everywhere the fire did not. We handle all three. The first night is securing the building and getting the water out before it becomes a mold loss on top of a fire loss.
Smoke and soot cleaning depends on what burned. Protein fires from a kitchen leave an invisible film with a smell that gets worse; synthetic fires leave greasy soot that smears if wiped wrong. Our technicians are IICRC FSRT certified and choose the method by the residue, not by habit.
Contents
Everything in the building is inventoried, photographed and classified: cleanable, restorable with specialty cleaning, or a total loss. Cleanable contents go to our Chandler facility for ultrasonic and ozone treatment. The inventory becomes the contents claim.
Odor
Odor is removed by removing the source, then thermal fogging, hydroxyl or ozone treatment, and sealing where needed. We do not mask it. A building that smells like smoke six months later was not finished.
What happens, in order.
So you know what to expect from the first call to the last walk.
Secure
Board-up, roof tarp, fencing if needed; firefighting water extracted; building stabilized.
Assess and inventory
Structure and contents assessed; inventory photographed; estimate started in Xactimate.
Clean and deodorize
Soot removal by residue type; contents cleaned off site; odor treatment and sealing.
Rebuild
Demolition of unsalvageable structure, reconstruction by our licensed crew, final walk with the adjuster.
The numbers a buyer asks for.
| Response | Board-up within 90 minutes, 24 hours |
| Standard | IICRC S700 |
| Contents | Inventoried, cleaned at our Chandler facility, stored |
| Odor | Thermal fog, hydroxyl, ozone, sealing |
| Estimating | Xactimate; structure and contents |
| Rebuild | KB-2 licensed general contractor |
Where we have done this.
Questions about fire and smoke.
Can we stay in the building?
Usually not until the structure is cleared and the air is tested. We help with the additional-living-expense or business-interruption documentation for your claim.
Do you clean our belongings or just throw them out?
We inventory and classify everything. Far more is cleanable than people expect, including electronics, textiles and documents.
Will the smell come back?
Not if the source is removed and the odor treatment is done properly. If it does, call us and we fix it.
Need fire and smoke? Tell us about the job.
Dispatch answers 24 hours a day. A crew is on site within 90 minutes, and a project manager owns your loss from the first call to the final walk.